How would you like to work for a national service provider? Do you have fantastic customer service skills and experience? Are you looking for a role within a business where you can progress and build a career?

We are recruiting for a Customer Service Administrator on a permanent basis.

Ideally, we need someone with good customer care experience, people skills, experience of supporting on team projects and tasks.

This role is paying £20,000 it is fully site based located at Stoke Mandeville and Wycombe hospitals, close to transport routes and plenty of subsidised parking.

Monday to Friday, shifts varying between 8am-4pm, 9am-5pm or 10am-6pm throughout the week.

Main duties to include:

• Ability to deal with high volume internal and external customer enquiries and conflicting priorities.
• Advanced ability to connect and communicate effectively in writing, face to face and over the telephone with a variety of customers.
• Ability to work on own initiative, within defined parameters, to manage time and workload effectively.
• Prioritising conflicting workloads.
• Awareness and curiosity of problem solving.
• Exceptional attention to detail.
• Resourceful and solution focused.
• Flexible approach to changing business needs.

Candidate requirements:

• Confident in dealing with people at all levels
• Adaptable/Flexible
• Open to change
• Uses own initiative
• Motivated
• Can prioritise busy workloads
• Think outside the box and lead changes
• Resilient and resourceful 

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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