Accounts Receivables/Credit Manager
Date Added: 22nd February 2018

Slough area, Berkshire

Permanent

£40,000 to £50,000

Reference: TSR.1042

Think Specialist Recruitment are pleased to be working with a global company to recruit an Accounts Receivables/Credit Control Manager for their UK operations with a fantastic office based on the outskirts of Slough. Managing a team of 23 with a large billing portfolio of £100+ million per calendar month, we are looking for a high-performing Manager with extensive collections, credit control, accounts receivables experience who can lead and motivate the collections team.

 

Overview of duties:

  • To lead team of 23 in the collections of debt on the UK International AR Ledger
  • Formulate, review and update performance plans and communicate them regularly to the team, monitoring their progress to ensure targets are met
  • Hold regular one to one reviews with direct reports in all aspects of debt on various ledgers
  • Motivate and action appraisals for each direct line report
  • Encourage, motivate and coaching team to escalate issues where appropriate to the relevant personnel within the business
  • Attend sales meeting to discuss issues raised and to maintain the current SLA in place with business
  • Make commercial decisions about the credit facilities of late paying customers, concluding whether an account should be placed on credit stop, upgraded, or passed on for legal proceedings
  • Performance manage and take disciplinary measures where necessary to maintain the highest standard of efficiency
  • Proactively seek timely resolution of internal teams / department issues
  • Set DSO & aged debt targets monthly for the department on the services covered and record each monthly KPIs
  • Hold regular performance dialogues to discuss weekly productivity and identify any potential issues
  • Arrange meetings or conference calls with various persons within the business to discuss payment issues on accounts / customers
  • Review of debt portfolio with CFO and Head of Accounts on regular basis
  • Attend regular meetings with Account Managers to discuss performance
  • Liaise with relevant stakeholders across the business in reference to major accounts
  • Realise long-term department goals and vision with rigorous review of (stretched) targets relevant to meeting strategy
  • Build and maintain a close relationship with all business units, optimising on performance on a pro-active basis through continuous improvement and realising most efficient and optimal process
  • Engage our customers and deal with a variety of persons within these organisations to discuss payment concerns
  • Pro-actively  review performance results and KPIs and conducting root cause analysis to identify areas for improvement leading to an agreed change agenda & action plan
  • Lead and manage the collections team with a total revenue / billing portfolio of £135-£150m per calendar month
  • Formulate and review plans to reduce bad debt charge to the business
  • Ensure DSO / Aged Debt / Unapplied targets are set, reviewed and met each month
  • Build and manage a team to perform on a sustainable level to produce results required by the business
  • Providing a platform and direction of where collection strategies should focus on

 

 

Candidate requirements:

  • Previous experience at Credit Control Manager, Accounts Receivables Manager, Collections Manager level
  • Must have worked in a high value/high volume collections environment
  • Fantastic management skills having looked after teams
  • Strong planning and organisational skills
  • Strong Business Acumen / Commercial Awareness
  • Thorough understanding of overall processes and interfaces with other functions / divisions
  • Demonstrated ability to think conceptually and translate this into practical action
  • Strong people management and motivation skills
  • Strong all round communicator; written, oral and presentation skills
  • Good at establishing working relationships and developing personal contacts in a cross-functional and cross-functional environment
  • Ability to successfully interact with senior management level
  • Strong analytical skills

 

 
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