Customer Service Advisor
Date Added: 21st November 2017

Hemel Hempstead,

Permanent

£15,000 to £16,000

Reference: 964


ARE YOU LOOKING TO WORK IN A FUN AND VIBRANT ENVIRONMENT?

IF YOU ARE WANTING TO HAVE FUN AT WORK AND BE A PART OF A GREAT TEAM PLEASE GET IN TOUCH TODAY!!

This sociable and friendly bunch of people really like to make work a fun place to be and are looking for likeminded people to join the team and be a part of their growing success. This job will suit someone with a good telephone manner and the ability to offer high levels of customer service to all customers.

 

Duties to include:

  • Answering incoming calls
  • Putting information onto the system accurately
  • Taking bookings and requests over the phone from customers
  • Providing information on their services
  • Offering advice to customers - new and existing
  • Providing quotes and pricing information
  • Processing bookings and payments
  • To deliver an exceptional level of customer service to every customer
  • To support the existing customer service team with their daily duties
  • To assist with any ad hoc administration tasks when required
  • Build an exceptional level of rapport with the customer


Candidate requirements:

  • Excellent telephone manner
  • Ability to offer high levels of customer service
  • Committed and hard working
  • Driven and flexible
  • Strong communication skills - written and verbal
  • Able to use your own initiative
  • A true team player
  • Sociable and happy to work in a fun, past paced environment
  • Patient and able to communicate with different people

 

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

 

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