£35,000 to £40,000
Think Specialist Recruitment are pleased to be partnering with a large, highly successful and rapidly growing business to recruit a Contact Centre Manager for their Leeds based client services team. Responsible for a department of 40 staff that provide an incredibly important service to their customer base, we are seeking candidates with previous experience of working at contact centre manager, call centre manager or customer service manager level. You must have been responsible for team or departments of more than 25+ staff.
The Contact Centre Manager/Client Services Manager will effectively manage the department to achieve the needs of the business, clients and customers. You will ensure that all client and customer communications are dealt with efficiently and effectively by the department team.
Overview of duties:
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