Think Specialist Recruitment are working with a successful and growing business based in St Albans to recruit a Client Relationship Manager to join their team.

This is a fantastic opportunity for someone who enjoys building relationships, delivering excellent customer experiences and identifying opportunities to develop existing client accounts.

Working with an established portfolio of customers, you'll take ownership of relationships, understand individual client needs and ensure they receive the best possible service. There will also be opportunities to identify additional business opportunities and contribute to the continued growth of the organisation.

Salary - £36,000 basic salary, up to £48k OTE
Monday – Friday - Hybrid working – 3 days in the office and 2 days from home
25 days' annual leave, increasing with service

Some of the duties will include:

• Managing and developing relationships with an existing portfolio of clients
• Acting as a key point of contact, ensuring customers receive an excellent experience
• Proactively contacting clients to understand their needs and identify opportunities
• Identifying opportunities to develop existing accounts and introduce additional services
• Working closely with internal teams to ensure a smooth and positive customer journey
• Taking ownership of client relationships and contributing to overall business growth

The suitable candidate:

• Previous experience in a customer-facing, account management, sales or customer success role
• Excellent communication and relationship-building skills
• A proactive and organised approach with the ability to manage your own workload
• Commercial awareness and the confidence to identify opportunities
• A positive attitude, ambition and a genuine desire to develop

Looking for the next step in your career? 

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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