We are currently working with a well-established and highly successful business who are looking to bring a Sales Order Administrator into their team on an initial temporary basis, with the opportunity to secure a permanent position for the right person.

This is a fantastic opportunity for somebody with strong order processing experience and a solid background using SAP who is looking to join a supportive and collaborative environment.

Working closely with customers, sales teams, logistics and operations, you'll play a key role in ensuring customer orders are processed accurately, efficiently and within agreed timescales. This position requires somebody who is highly organised, detail-oriented and confident managing multiple priorities in a project orientated environment.

The role offers a hybrid working structure, currently operating with three days working from home and two days in the office. Later in the year this will transition to three office days in and two home-working days.

The position is full-time, working 37.5 hours per week Monday to Friday, with the ability to work an “early start/early finish” option too and always an early finish on a Friday.

Standard hours are 8.30am to 5pm, but option of working 8am to 4.30pm are available, with early finish time of 4.30pm and 4pm respectively available. 

The role is paying £16.00 per hour, with weekly pay and holiday accrual whilst temporary, alongside the opportunity to secure a permanent role within the business.

The role itself will involve a mixture of order processing, customer communication, systems administration and sales support responsibilities, ensuring customer orders are managed accurately from receipt through to delivery.

What to expect day to day:

• Processing customer purchase orders accurately using SAP
• Managing and maintaining sales orders, including amendments and updates as required
• Sending order confirmations and delivery confirmations to customers
• Working closely with logistics and operations teams to coordinate delivery schedules
• Managing customer order information and ensuring records are kept accurate across multiple systems
• Supporting customer account administration and account setup processes
• Updating CRM records and maintaining accurate opportunity information
• Acting as a key point of contact for customers regarding order processing queries
• Maintaining documentation and ensuring all order records are stored correctly
• Supporting process improvement initiatives and identifying opportunities to enhance efficiency
• Collaborating with internal teams to ensure customer expectations and service levels are achieved

What do we need from you:

• Previous experience within an order processing, sales administration or customer service administration role
• Strong SAP experience is essential for this position
• Excellent attention to detail and accuracy when handling customer orders
• Strong organisational and time management skills
• Confident communication skills with the ability to build relationships across departments and with customers
• Experience working with CRM systems and business databases would be advantageous
• The ability to manage multiple priorities and work effectively within a busy environment
• A proactive approach and willingness to contribute to continuous improvement initiatives

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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