Customer Service Manager - Spanish or Portuguese Speaking
Date Added: 22nd March 2024

Watford, Hertfordshire


£40,000 to £45,000

Reference: 4085

Would you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for? Do you want to start a career in a company that really makes difference? We are looking for a Spanish or Portuguese speaking Customer Service Manager to join a Global, award-winning company based in Watford. The Customer Service Manager will be overseeing a team of 15 Spanish and Portuguese speaking executives and must be able to speak English and either Spanish or Portuguese fluently. This position would suit someone who is committed, ambitious and looking to join a company who are well established in the market.

The company offer a generous benefits package including 30 days of annual leave + bank holidays, an annual bonus, private healthcare, and other financial allowances. 

About the role: The Customer Service Manager will be responsible for a team of 15 executives. The role involves ensuring that support is provided to customers in an effective, timely and exceptional manner. The Manager is responsible for the team engagement and progression, ensuring that the team have the access to the resources they need to provide the exceptional level of customer service required.

The Manager works alongside the rest of the senior leadership teams within the business including working closely with 4 customer service managers in sister teams.

The office has great public transport links and free onsite parking so is suitable for any commuter.

The team work on a hybrid basis, Mon – Fri 08:30 – 17:00

Duties to include:

Candidate Requirements:

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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