We are pleased to be recruiting for a Sales Support Advisor to join a passionate, family ran business based in Hemel Hempstead. This is a permanent, full-time position which is fully office based.

Your day to day will involve assisting customers with their queries and helping them through their journey with the business. We are looking for candidates who have a strong customer service background, someone who is enthusiastic and able to keep up in a busy, fast-paced environment. If you are good at building strong customer relationships, then this could be a great opportunity for you!

Great in-house training is given on the company and their products, so you’ll be an expert in no time, but any interest or experience in interiors, home renovations or companies that deal with flooring would be a huge bonus, but not essential at all.

This role is paying a salary of £25K + quarterly bonus.

This company operate Monday to Saturdays (please note you will get a day off on a Tuesday or Friday in turn for working a Saturday). Hours are Monday to Friday 9am – 5pm & Saturday 9am – 4:30pm.

The company also offer some fantastic benefits including, working in a very scenic location on the outskirts of Hemel Hempstead, on-site parking, 28 days holiday, company social events, quarterly bonus scheme, in-house training programme and more!

Please note before applying to this role that due to the location you MUST have a license and access to a vehicle.

Duties include:

• Answering incoming sales calls.
• Supporting the Sales Manager.
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service.
• Providing advice on suitability, sizing, and pricing.
• Updating the CRM system with relevant client information and daily activity.
• Arranging samples to be dispatched.

Candidate requirements:

• Extremely well organised and able to prioritise tasks.
• Enthusiastic and hands on approach.
• Self-motivated with the ability to inspire those around you.
• Strong customer service skills.
• Excellent communicator.
• Experience in using a CRM (desirable).
• Familiar with Microsoft Word and Excel.

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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