Would you like to work for a nationwide service provide with one of the most prestigious reputations in the world? A role in which you are making a huge difference to your wider team and in turn, benefiting the healthcare service being provided to patients.

We are recruiting for a Customer Relationships Executive on a temporary contract basis.

Ideally, we need someone with good customer care experience, people skills, experience of supporting on team projects and tasks and any experience of managing people or processes would all be beneficial.

In this type of role, no 2 days will be the same, you’ll find yourself supporting your wider team of colleagues and spending time jumping into a meeting on the go to discuss rota’s or hopping into a project to help make several calls to a pool of workers to find and allocate someone to an upcoming shift.

As this role is on a temporary basis, you would be starting the role on a weekly-pay basis and you’d be on an hourly rate at the equivalent of the permanent role, which is £27,000, so you’d be earning £13.00 per hour + holiday accrual with payment every Friday.

This role is hybrid working, with the office based in Woking (GU21 area) with good transport routes in and plenty of subsidised parking.

The working pattern is flexible, typically it is 3 days in the office and 2 days working from home and a choice of hours between 8am to 5pm or 9am to 6pm.

Main duties to include:

• Develop and maintain strong organisational knowledge of company procedures, including contractual obligations and KPI’s
• Identify and establish good relationships with key colleagues that are responsible for the delivery of services to patients
• Connect, foster trust, and establish ongoing relationships with key managers
• Attend daily meetings and staff huddles
• Respond to and support with urgent and long-term staffing needs
• Oversee the overall customer experience, ensuring it is friendly and responsive
• Work collaboratively with central services to ensure the flexible worker’s individual needs are met
• Support the recruitment, welcome and induction of new workers in collaboration with the Trust Recruitment Co-ordinator

Candidate requirements:

• Educated to degree level or equivalent level of experience working at a similar level in this area
• Self-motivated individual who can adapt in a fast-paced environment
• High level of accuracy and attention to detail
• Confident people skills and the ability to build strong business relationships
• Competent IT skills and working knowledge of MS Office
• Excellent written and verbal communication skills
• Works well within a team

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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