Think Specialist Recruitment have registered an exciting new role working for a privately owned business based in Hemel Hempstead. This long established company have a team of over 50 staff providing an excellent level of service for their clients. In this role you will be providing an outstanding level of customer service to each client from their initial dealings with this organisation through to their whole client experience.

The successful candidate will be able to demonstrate excellent relationship building combined with excellent organisational and administration skills.

Duties and Responsibilities:

• Generating estimates detailing recommendations and discuss with Clients
• Building and maintaining relationships with new and existing Clients
• Liaising with Clients face to face and by telephone regarding outstanding queries
• Welcoming incoming Clients, booking in and allocating guest passes
• Booking all appointments for new/existing Clients
• Answering calls promptly and courteously at all times
• Managing inbound calls using a switchboard
• Sending out information packs in advance of their first appointment
• Checking email inbox daily

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