We are recruiting a Sales Administrator to be based in the Head Office of a high-growth business in Hemel Hempstead, a company that are leaders in their industry and completely revolutionised the way their customers purchase.

The reason for this new role is down to an increase in customer demand, your aim in the role is to provide after sales, sales admin support to the team on all products, including fulfilment, payments, term adjustments and cancellations. 

You will be part of a very varied, fun and driven team who collectively and individually help produce fantastic results for the business.

This role will be on an initial 3 month temporary or contract basis, paying the equivilant of £24,000 + Guaranteed Monthly Team Bonus, office based in the Maylands Industrial area of Hemel Hempstead (Free parking on site), working Monday to Friday, 8.30am to 5.30pm.

Role overview:

• Handling customer requests
• Taking payments and making refunds
• Post sale validation for paid products
• Issuing of customer documentation
• Dealing with inbound customer calls
• Making outbound call-backs to customer enquiries

Candidate requirements:

• Experience in an customer/administration/number’s role
• Professional and authoritative telephone manner
• Excellent verbal and written communication skills
• The ability to build relationships with customers, internal staff, and external suppliers quickly and effectively
• The ability to demonstrate empathy with customers and show a clear understanding of their needs
• Ability to work as part of a focused and determined team

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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