We are working with the UK head office (Hemel Hempstead) of an extremely exciting global business who are at the forefront of their sector; a well-known, modern, and futuristic brand known and seen across the UK and worldwide in homes and offices.

We are looking for a proactive & organised individual with proven administration skills to join this company on an initial 5-to-6-month contract as a Service Data Administrator to support the Planning team. Reporting into the Cost & Planning Manager, the successful candidate will provide effective and efficient administration to all service-related activities. This includes administration of payments to service partners, DOA credits, invoicing and support for the service channel to meet KPI’s.

This role will be full time, Monday to Friday, working fully from the offices based in Hemel Hempstead, with free onsite parking and excellent public transport access via bus or train, paying up to £24,000 pro-rata. 

Overview of duties:

• Process credits to authorised service partners.
• Create purchase orders in SAP.
• Process invoices from authorised service partners.
• Assist in the preparation of month end accruals and approval processes and produce monthly reports for service costs and payments.
• Work with distributors and direct customers to process DOA credits and manage related logistics process as required.
• Produce contractual documentation as required by 3rd Party Network team.
• Work with service partners, service dealers and distributors to ensure they have the required spares to meet operational KPI’s. Manage urgent requirements, forecast required spares based on ongoing run rates and ensure that stock rotation is within agreed KPI’s.
• Provide support to service partners, as required, for spares escalations, invoicing and portal issues.
• Provide general administrative support to the local Service team as required.
• Produce invoices to large accounts for chargeable repairs as per agreed contractual terms.
• Contribute to process improvements across all service controlling activities, including the development and improvement of internal procedures and internal controls.

What you need:

• Previous experience of SAP (SM, SD and/or MM module) and Business Warehouse is desirable
• Excellent Microsoft Office skills with advanced Excel essential
• Good attention to detail to be able to accurately input data within a timely manner
• Looks beyond the immediate problem to the wider implications. Uses creativity to solve problems and create solutions. Shows innovation in style of working
• Ability to work with remote teams
• Power BI experience would be advantageous

We are actively recruiting for this role and looking to book interviews asap, with a view to getting started in the role asap, so apply now! But please don't hesitate to call myself on 01442-531-161 and speak with Bobby. 

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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