Contact Centre Team Manager - Home based
Date Added: 22nd May 2019

Hatfield,

Permanent

£25,000 to £30,000

Reference: 1443

This is a rare and exciting opportunity to work for a national organisation, working from home and remotely managing a team via their newly implemented online contact centre technology. We are looking for a motivated candidate that can offer flexibility to provide a world class and professional service. Someone that can ensure best utilisation of skills in delivering service objectives whilst appreciating the need for individual career development. It is essential that candidates have some previous contact centre/call centre management or team leader experience to be considered for this role.

This role will be a combination of working from home with a varied shift pattern (Monday to Sunday on a rotational basis) You will also need to visit staff and customers across 3 sites - Watford Stevenage and Harlow - approximately once a week, so you must have access to a car. We are looking for candidates based within 15-20 miles of Hatfield.

 

Key duties

 

Candidate requirements

 

If this is an opportunity you are interested in, apply today!

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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