Think Specialist Recruitment are pleased to be working with a prestigious company based on the outskirts of Watford. This is a great opportunity for someone with a passion for customer service, strong communication skills, and a desire to work for a leading organisation and be part of a fantastic team environment. Previous customer service experience is essential, and preferably B2B customer service experience. The successful candidate will be required to be in the office 2 days a week, and has the opportunity to work 3 days at home. 

Salary - £23,000 - £25,000
Monday - Friday - 9am - 5pm (2 days in the office - hybrid working)

Some of the duties will include:

• Providing a high level of customer service to customers
• Account management, building strong working relationships with customers
• Sales order processing 
• Dealing with queries over the phone and via email 
• Managing the account renewal process
• Managing web subscriptions 
• Putting sales orders onto the CRM system 
• Keeping the database updated with accurate information 

The suitable candidate:

• Previous experience of working with customers, B2B is preferred
• Strong communication skills on all levels 
• A great team player
• MUST be a driver
• Passioante about providing a high level of customer service
• Good time management skills
• Ability to manage a heavy workload 

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

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