We have an exciting opportunity for a someone to join a successful and growing business based in Hemel Hempstead. We are seeking an enthusiastic individual who is hard-working and has a confident approach.

If you’ve got previous customer service or admin experience and you can quickly absorb information and pick up systems, then this could be ideal for you!

This is a permanent full-time position; hours are Monday to Friday 9am to 5:30pm with an early finish time at 4pm on a Friday! This is an excellent opportunity to join close knit team who are highly supportive.

This position is paying between £25K to £30K and is fully office based! The company also offer a number of exciting benefits such as free parking on site, performance related bonuses, a great pension scheme and many more.

Duties

• Configuring products and processing orders for new and existing customers
• Providing exceptional support to our customers – this may be online or via telephone
• Upselling new products to our existing customers
• Keeping our customer database updated
• Understanding our products & software
• Attending exhibitions & events
• Management of projects, tasks, and initiatives

Candidate requirements:

• Understand and demonstrate technical interest/ability
• Be able to build a rapport with people easily and confidently
• Excellent telephone manner required
• Passionate about learning, developing, and improving themselves
• Good computer literacy, preparing presentations and maintaining records
• Reliable with a commitment to the business and its growth
• Team player, self-starter and self sufficient
• A positive attitude and work ethic
• Ability to work under pressure

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