We are pleased to be recruiting for a Office Coordinator for a small and close-knit company based in Hemel Hempstead.

If you are friendly, approachable, and empathetic with experience of working within a customer service environment or busy reception desk then this could be a great opportunity to get into a warm and welcoming team.

We are ideally looking for candidates who have a strong eye for detail and are comfortable talking to customers over the phone or face to face.

This is a Monday to Friday position, hours are 9am to 5pm. The salary for this role is paying up to £21,000.

Duties to include:

• Welcoming incoming patients/visitors 
• Answering all incoming calls
• Booking all appointments for new/existing customer in line with staff schedules
• Creating note files for all new customers and printing ‘labels’ for the file
• Registering all new customers and updating where appropriate
• Sending out new forms to all new customers in advance of their first appointment including confirmation of first appointment time and date
• Sending out forms for new customers upon request
• Regularly updating customer details i.e. address/contact details, data cleanse
• Ensuring all staff complete the register on entry and exit and holiday/absence is noted 

Candidates’ requirements:

• Experience within a customer service environment
• Willingness and ability to communicate clearly with all members of staff, customers, and visitors
• Excellent organisational skills
• Ambitious and keen with a ‘can do’ attitude
• Strong administrative skills
• Prompt and able to manage their time
• Excellent phone manner
• Excellent IT skills, outlook, word, excel

Benefits:

• 25 days holiday
• Free lunch
• Pension
• And many more

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