We are pleased to be recruiting for a Sales Support Administrator to join a well-established business based in Hemel Hempstead on a full-time and permanent basis. The Sales Support Administrator will be responsible for building relationships and supporting the busy sales team who provide account management. This is an excellent opportunity for the right candidate to learn and grow within the business.

Prior experience in telecoms is not required as the company offers fantastic in-house training. If you are looking to start your career in sales, then this could be the perfect opportunity. We are ideally looking for candidates who are confident and ambitious.

This position will be fully office-based working, Monday to Friday. Hours being 8:30am – 5pm. The starting salary for this position is £21,000 with the potential to rise to £24,000 once monthly bonus kicks in!

This is a great opportunity for the right candidate to join a positive, friendly, and passionate team. The company also offer a number of excellent benefits including employee ownership annual bonus, a great pension scheme, departmental bonus scheme and much more!

Duties include:

• Carrying out service availability checks
• Quoting for services and following up
• Assisting team members to complete customer order forms
• Updating the internal CRM systems
• Updating pricing on the online portal
• Taking inbound calls
• Supporting the wider team by fielding customer service calls when necessary
• Following up customer enquiries
• Participating in monthly department meetings
• Attending supplier meetings
• Maintaining accurate records of activity

Candidate requirements:

• Positive, motivated, and passionate
• Confident and pro-active
• Organised
• Ability to work independently and using initiative
• Strong communication skills
• Excellent problem-solving skills
• Ability to multi-task
• Strong computer skills

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