I’m currently recruiting for a new permanent role within an events fulfilment team for a national and award-winning ecommerce business in Aston Clinton.

The position we’re recruiting for is an Account Coordinator, joining a busy and close-knit team that supports the coordination and delivery of events and client orders across the UK.

In this position, you’ll be working as part of a collaborative team, getting involved in everything from administration, coordination and client communication through to supporting with logistics, planning and warehouse liaison to ensure events and orders run smoothly from start to finish.

This is an extremely varied role, and no two days will look the same. Some days you’ll be fully desk-based handling client orders, coordinating deliveries and updating systems, whereas on other days you may find yourself supporting operational teams or helping manage last-minute changes to ensure everything runs to plan.

Because of this, we’re looking for someone who has strong administration and coordination experience, excellent communication skills and someone who enjoys working in a fast-paced environment where priorities can shift quickly.

In this role, you’d be working Monday to Friday, 9am to 5pm, with a hybrid split of 4 days in the office and 1 day working from home following probation.

The role is paying circa £28,000 depending on experience, with the opportunity to grow longer term within a successful and expanding business.

The role is based within their Aston Clinton offices, so ideally you’ll need to drive.

What does the day-to-day look like?

Coordination

• Handling day-to-day orders via the online ordering system
• Managing client calls and emails in a professional and timely manner
• Coordinating deliveries, collections, drivers and external crews where required
• Planning driver routes and job costings on a daily basis
• Maintaining and updating internal systems for stock control, equipment locations and inventory tracking
• Supporting with event coordination and ensuring all logistics are delivered smoothly
• Producing H&S reports, Risk Assessments and Method Statements
• Completing customer stock reports where required
• Ensuring all costs and reporting are completed accurately for the finance team within deadlines
• Supporting with general administration and wider business projects when needed

Communications

• Liaising closely with warehouse teams to ensure orders and events are fulfilled correctly
• Coordinating with suppliers, drivers and external contractors
• Ensuring all documentation and information is communicated clearly across teams
• Supporting colleagues within the team with advice and day-to-day coordination
• Working collaboratively to ensure all daily operational tasks are completed efficiently

What do we need from you?

• Due to the location of the offices, you’ll need to be able to commute to Aston Clinton daily
• Previous administration or coordination experience is essential
• Any experience within events, logistics, scheduling or operations would be a huge bonus
• Strong customer service and communication skills are a must
• Someone highly organised who enjoys multitasking and problem solving
• A can-do attitude and willingness to get involved across different areas of the business
• Good IT skills including Microsoft Office, particularly Excel

What next?

Apply for the role or get in touch with Ryan and Bobby at Think Specialist Recruitment for more information. Interviews are looking to be arranged ASAP with the opportunity for someone to join the team quickly.

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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