Are you fluent in Danish? Do you want a to partner with a company that really make a difference? Would you like to work for a company who offer a generous benefits package including 30 days of annual leave PLUS bank holidays, private healthcare and an annual bonus?

We are looking for a fluent Danish Customer Service Advisor to join a Global company based in Watford. The company provides a fantastic training programme so you will become a technical expert on their products.

We are looking for candidates with strong Customer Service Skills and for a willingness to go the extra mile to help! The successful candidate will have an excellent telephone manner and competency handling customer enquiries. 

Their modern, spacious offices are based near the Metropolitan line, and have free on-site parking, making it convenient for commuters. 

Working Hours: Monday - Friday 07:00 - 15:30    Hybrid working   

Main duties to include:

• Offering first line to support to customers in Danish
• Providing technical support and guidance on specialist products
• Managing a shared inbox
• Organising the shipping of replacement products
• Consistently providing an empathetic level of customer service
• Working in compliance to company policy and ethos

Candidate requirements:

• Experience within a customer service role
• Must be fluent in Danish
• Warm, friendly, calm and professional telephone manner
• Attention to detail
• Able to commute to Watford
• Suitable set-up to work from home 

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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