We are pleased to be recruiting for an Order Processing Administrator for a small and close-knit team based in Hemel Hempstead. If you are friendly, approachable, empathetic with experience of preparing invoices, arranging orders and other administrative duties then this could be good opportunity to fit into a warm and welcoming environment.

Experience of SAGE would be beneficial but this can/will be trained

Monday to Friday 9am to 5pm

Duties to include:

• Receiving orders by telephone, fax, email and in person from patients and customers
• Preparing invoices/prescriptions (SAGE) and recording product code number and batch numbers – completing all statutory paperwork appropriately and having documents approved and signed for
• Taking payment by credit/debit card where appropriate
• Applying label with important instructions to products, if required
• Noting any out-of-stock items and arranging for orders to be placed with relevant suppliers and ensuring stock levels are maintained
• Signing and dating all forms
• Ensuring all credit/debit card receipts are given to the Accounts Department daily
• Visiting patients on the ward to supply requirements
• Distributing to patients if present on the ward, or packaging to be sent out by recorded delivery and taken to Reception by a certain time
• Preparing orders for stock and recording stock arrivals on administrative system
• Maintaining pharmacy filing
• Receiving deliveries and putting stock in appropriate shelving/fridges etc
• Managing daily post
• Ad-hoc duties as required

Candidates requirements:

• Excellent IT skills, outlook, word, excel and SAGE
• Extremely good communication skills
• Outstanding telephone manner
• Provide a very good service
• Willingness to learn
• Hard working and passionate
• Time management
• Confident team player
• Able to use own initiative
• Multitask
• Ability to work under pressure and meet deadlines

Benefits:

• 25 days holiday
• Free lunch
• Pension
• And many more

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