We are now recruiting for an Operations Administrator to work for a global organisation in London, although the role is fully remote based, there will however be a 1-day induction and equipment handover in their Holborn office and the ability to be able to travel in for any training/meetings (rare) is required.

The role of this person will be to work closely within the Operations Team, working alongside logistics providers and managing stock allocation.

The role will be paying £12 to £13 per hour dependant on experience, looking at joining the team on an initial 6-month basis. This would suit someone who just wants a temporary position for this period, but also would be good for someone interested in the possibility of a permanent role or extension.

You’ll be working Monday to Friday, 9am to 5pm with an hours lunch, this will be weekly pay whilst temping at the hourly rate above + holiday pay accrual.

We are looking for candidates available to start in the coming weeks, with full training and an equipment handover in the office for day 1 with continued training remotely.

Please note before applying that to be considered you must have some form of office-based customer service or administrative experience; and must be able to get to the offices in Holborn for training and handover.

Duties

• Administration of the order flow
• Administration of payment on account orders; checking funds have been received and orders are released
• Administration of customer shipping requirements
• Ensuring that special requirements are logged and communicated with the third-party logistics partners
• Checking the system daily to investigate and clear errors
• Checking to ensure that all sales orders which have been picked are fully invoiced
• Working with the Sales Administration Team and third-party logistics partners on urgent orders, logistics and transport issues
• Administration of customer insurance claims; working with customers in instances of lost or damaged stock, including recovery of costs from logistics provider and our insurance company
• Overall responsibility for ensuring ERP stock level is aligned with third party logistics providers
• Investigation and clearing of stock discrepancies, working with internal and external parties where necessary
• Stock transfer between third party logistics and service centre
• Management of the customer goods return process
• Liaising with customers, arranging collections, and ensuring credits are issued in a timely manner

Knowledge and Skills Requirements

• Proven knowledge and experience of ERP Systems would be beneficial (MS Dynamics, Oracle, SAP etc.)
• Understanding of the order-to-cash process would be useful but not essential
• Knowledge of Amazon Vendor/Seller Central would be useful, but again not essential
• Working knowledge of MS Office, specifically Excel, would be essential
• Attention to detail
• Very well organised
• Team player
• Can-do attitude
• Pro-active

We are looking to shortlist for this role immediately, please apply and call Bobby on 01442-600-100 for more info.

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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