We are pleased to be recruiting for a Fulfilment Planner for a leading Technology company based in Hemel Hempstead, this is a fantastic opportunity to join a small and close-knit team where you will support the Fulfilment Team to help manage daily demand.

This role also involves managing orders, updating plans to key customer accounts, and working closely with the back-office team to ensure an excellent service is provided.

Hours for this role are 8:30am to 5pm or 8am to 5pm, Monday to Friday – This role also offers the fantastic opportunity of hybrid working.

This role is paying between £27,000 to £30,000 + Bonus. The company also offer an number of fantastic benefits including discounts on staff purchases, free on-site parking, subsidised canteen access and many more!

Responsibilities:

• Work closely with Product Manager and ensure forecast and supply status is in line with customer demand.
• Work with Account Managers to collect the orders and monitor order status and promptly highlight any issues, e.g. production delays or shipping schedule delay
• Coordinate with Account Manager and CPM on daily request for shipment deadlines or strategic initiatives, shipment transfer, drop shipments and intercompany order fulfilment arrangement
• React promptly to customer queries, involving the Account Manager as required
• Effective communication with HQ and CPM, to adjust production plan if supply issues arise, or check order status
• Cooperate with Shipping agency (Forwarder) and monitor the delivery status to ensure planned delivery is completed on time
• Monitor excess and/or slowing moving inventory and coordinate disposition
• Generate and submit key account intake plan and liaise with Account Planner team to discuss intake plan, inform customers of shipment delays and rearrange where applicable
• Monitor idling stock in overseas warehouse and ensure customers’ bookings are managed efficiently

Candidate requirements:

• 2+ years’ experience in a supply chain/demand planning role in IT/manufacturing industry
• Experience in an order fulfilment production environment and product planning, demand planning best practice
• Excellent interpersonal skills
• Good verbal and written communication, mandarin as second language is a plus
• Good numeracy skills and good knowledge of MS Office tools i.e. Excel, Word, you will be presenting data and outcomes from them
• S&OP knowledge, demand and supply forecasting and stock management
• Good knowledge of electronic manufacturing service/international commercial terms

Share vacancy