• Ensuring that all telephone calls and emails are dealt with professionally
• Registering applicants for both sales and letting enquires including booking appointments
• High standards of personal and professional conduct when dealing with customers
• Provide advice and assistance with tenant and landlord enquiries
• Management of new tenants reference submission and progress
• Managing new tenancy set up checklist
• Preparing tenancy agreements and other new tenancy documentation
• Processing work orders through to completion
• Arranging the logistics of moving tenants into their new property
• Regularly dealing with tenants face to face with general enquiries
• Maintaining compliance updates
• Co-ordinating mail drop distribution 

The successful candidate:

• Previous experience within customer service
• Positive attitude with a willingness to learn
• Strong administration skills 
• Great team player 
• Excellent communication skills on all levels, face to face and over the phone
• Must be a driver 
  
  

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.