We are currently recruiting for a Customer Service Administrator for a growing client of ours based near Kings Langley. This is an ongoing temporary position in a welcoming and close-knit team. This role can guarantee at least 9 months’ work for the successful candidate!

In this role you will be providing administrative and customer service support within the Customer Service department.

The successful candidate will join a small and fast paced customer service team dealing with clients and colleagues based in the surrounding area. This position is a varied role which will involve sales order processing and customer service related duties.

You must be organised and have exceptional attention to detail.

Key Responsibilities:

• Sales Order Processing 
• Liaise with Account Managers, updating them on any customer account or stock issues
• Dealing with emails and ensuring that responses fall in line with agreed SLA’s
• Deal with client queries
• Processing Invoicing
• Internal reporting
• Post-sales support where necessary
• Administrative duties which may include scanning and posting

Essential Experience:

• You must have excellent communication skills – both written and verbal
• Highly organised with exceptional attention to detail
• Offer the highest level of customer service to clients
• Proven track record working within a customer service environment, where the needs of the customer are handled from beginning through to completion/delivery
• Proficient in Outlook, Word & Excel

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT supp

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