Contact Centre/Service Delivery Manager
Date Added: 26th April 2017

Watford, Hertfordshire

Permanent

£30,000 to £35,000

Reference: TSR.706

We have registered an exciting Customer Service/Contact Centre Manager job opportunity working for an organisation located in Central Watford that are going through a period of rapid growth.  With ambitious plans to expand they can offer their staff excellent scope for progression and development as the business continues to grow.  

We are looking for an ambitious manager/team leader from within a service focused environment (contact centre, operations, customer services, service delivery) who has the ability to take ownership of a growing team across the customer service and administrative functions. Candidates need to have proven management experience but importantly MUST be able to demonstrate a proven track record in developing staff and have the drive/passion to assist the business in growing efficiently.  You must also have operational experience, not just team management skills. 

On top of a base salary of circa £30,000 to £35,000 there is also the opportunity to earn up to 20% of salary as bonus across the year (paid quarterly) based on personal performance targets.  Likely package of up to £40,000+ per annum 


Overview of the role:

 


Candidate requirements:

 

 Looking for the next step in your career?  Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

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